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Industry News: BPO Sector To End The Year In Growth, CDO As Next Wave City, and BPO Drives Office Market Growth

BPO sector to ‘end the year in growth’

The Information Technology and Business Process Association of the Philippines (IBPAP) remains positive that the business process outsourcing (BPO) sector ‘will end the year in growth’ as the investment pledges registered at the Philippine Economic Zone Authority (PEZA) is showing signs of recovery.

Rey Untal, president and CEO of IBPAP said that the proposed Tax Reform for Acceleration and Inclusion (TRAIN) encouraged major BPO players.

“The latest version of the Tax Reform for Acceleration and Inclusion (TRAIN) bill at the Senate has been very favorable and supportive of what the industry is espousing,” Untal said.

The improving sentiment of BPO players contributed to the performance of the sector in terms of PEZA investment pledges.

Untal also noted that the investments in the information technology and business process management (IT-BPM) sector has been slowly recovery.

Investment pledges in the IT sector continued to drop because of the uncertainty over fiscal incentives.

Government data showed investments in the BPO industry declined by 8.4 percent from January to October. During that same period, investments reached P14.4 billion which is lower than the P15.73-billion recorded last year. via Business Mirror


CDO is capable of housing more IT firms

Considered as one of the Next Wave Cities (NWCs), Cagayan de Oro is ready to accommodate more information technology (IT) companies.

Cagayan de Oro has what it takes to be the new IT hub not only in the region but also in Mindanao, especially with the presence of business process outsourcing (BPO) facilities in the city, Eileen San Juan, the city’s local economic and investment promotions officer said on the sidelines of the 9th National ICT Confederation of the Philippines (NICP) Summit last November 16 to 17.

The NICP named Cagayan de Oro and nine other cities as ‘next wave city’ — urban centers that have enough infrastructure and business-friendly environment — which helped investors determine whether a place is capable or not for businesses.

With the expected entry of IT companies to the city, San Juan is optimistic that businesses that will cater to the needs of their workforce will also flourish. This, in turn, will help prop up Cagayan de Oro’s socio-economic growth. via SunStar Cagayan de Oro


BPO drives office market growth

The business process outsourcing (BPO) industry is pronounced as the main driver of the office market which is currently making a record growth, a property and management consultancy firm stated.

Shiela Lobien, the Regional Director and Head of Project Leasing of JLL, said the BPO industry accounts for 80 to 90 percent of office demand. BPOs occupied 600,000 sq.m. in office space, a 120-percent increase from the recorded 500,000 sq.m. in 2016.

The high demand for office space from last year has caused land and property values, as well as rental rates to escalate, Lobien noted.

She further added that it speaks of a healthy property market that has been given life by the millions of investments landing into the country.

Aside from BPOs, Chinese investors who are coming in droves to put their money into the online gaming industry are credited for the surge. via Manila Bulletin


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