QUALITY INBOUND CALL CENTER OUTSOURCING PROVIDER IN THE PHILIPPINES WITH 100+ SME PARTNERS WORLDWIDE

Inbound Call Center Philippines has been assisting SMEs for more than a decade now. We provide quality customer care support for your clients wherever and whenever they may need you.


 

SME-Focused Business Model

We are literally in the growth market. Our services focuses on helping SMEs expand and improve their bpo and call center operations. We're here for the long and fruitful haul.

Top-Notch Talents

We screen and hire talents to work on your projects using 2 equally-important factors: the skill to do and the character to do it well.

KPI Setting & Benchmarking

We love progress and to track it, we help maintain KPIs. But mostly, we help business owners SET them properly for growth and scalability.

Flexibe Pricing Options

We have both dedicated employee pricing and shared services available to help with your campaigns. You can scale with us without investing the heavens. Yet.

OUR ACCREDITATIONS AND PROOF OF EXCELLENCE

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Inbound Call Center Philippines by the Numbers

 

Inbound Call Center Services?

Maintain or Increase your Customer Satisfaction Rating up to our current 95.63% average benchmark for consumer goods. Get price per call or packaged options depending on your need and size of business. We're here to make it work and give 24 7 results that convert.

Inbound Call Center Services?

Maintain or Increase your Customer Satisfaction Rating up to our current 95.63% average benchmark for consumer goods. Get price per call or packaged options depending on your need and size of business. We're here to make it work and give 24 7 results that convert.

Shared Team Services

Create a team that could work on all of your call center needs from customer service to sales assistance.

Blended Call Center

Aside from inbound call center, our people are also skilled when it comes to outbound calling which will make things easier in solving customers' concerns.

Interactive Voice Response (IVR) Services

Expedite the solutions for your customer and lessen the holding time to increase your customer satisfaction score.

Inquiry Handling Service

Hire emphatic and patient customer service team to handle your customers inquiry.

Inbound Sales Services

Increase the closing rate of your business with the help of our expert inbound sales agents.

After-hours Call Center Services

Get the best 24 7 virtual assistants available to handle your customers' call during after business hours.

GIVE US A CALL

Contact us today and experience how InboundCall Center Philippines can help you with your needs. Same thing we'll be doing for your clients once we set-up your call center service.


    Inbound Call Center Philippines Blog

    Know more about the Inbound Call Center industry in the Philippines. Check our blogs below.


    November 13, 2024

    Boosting Patient Satisfaction and Cutting Costs Through Healthcare BPO

    Healthcare providers are always looking for ways to improve the patient experience while maintaining cost-efficiency. By outsourcing non-clinical tasks like medical billing, customer service, and […]
    November 12, 2024

    The AI Revolution in BPO: Why Outsourcing is Smarter Than Ever

    As technology advances, the Business Process Outsourcing (BPO) industry is evolving in exciting ways. AI, or Artificial Intelligence, is now a key player in making […]
    November 12, 2024

    How Magellan Solutions Outsourcing Optimizes Customer Service Efficiency

    Many businesses find it tough to manage customer service while focusing on growth. Outsourcing customer support to experts like Magellan Solutions can help solve this […]

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