Low Revenue Of BPOs Slows Down Economic Growth The growth of the Philippines economic might slow down in the next […]
Cebu Off The Top 10 Just this June, Cebu was still in the top 10 of the list of cities
Did Facebook Shutdown An AI That Made Its Own Language? After the whole Facebook chat bots fiasco, their representatives admitted
Are people really ready for Artificial Intelligence or AI? An Australian artificial intelligence scientist, Professor Toby Walsh, said that we
Call Center Agents Fight For Their Place Many call center agents and other concerned individuals are worried that call centers
BPO Investments for the First Half of 2017 Down 35% There is a decrease in the number of investments made
Philippine government plans to remove some tax perks from the BPO industry. Colliers International Group, Inc., a property management firm,
The consumer electronics market is projected to generate $1.5 trillion in annual revenue by 2022. In such a lucrative and
Game-Changing Web Chat Customer Service for your Consumer Electronics Business Read More »
Over the next few years, customer service is projected to overtake product and price as the key differentiator among businesses.
How Outsourced Call Center Agents Promote Customer Centricity Read More »
