Inbound Sales Services

We are the #1 Inbound Sales Services Provider for SMEs. We provide convincing pitches to your clients that will lead them to purchase your product or service.

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Why Do You Need an Inbound Sales Service?

Outsourcing your inbound sales services provides more options to your clients on how to place their orders. Unlike in an Cold Calling Service, an Inbound Sales Service is where customers proactively express their interest about a product or service. That said, there is a higher chance that your call center agents can close a sale in an inbound sales call rather than an outbound one.

At present, customers can just as easily research basic information about a product or service. In an Inbound Sales Service, sales representatives act as consultants who prioritize the customers’ wants, needs, goals, and challenges as they guide them through the sales journey.

There are a lot of things to consider when you want to outsource your inbound sales service. But the most important thing to look for is the experience of the BPO contact center when it comes to partnering up with different industries. It shows that the call center company knows how to sell different products from various industries. Thus, making them capable of representing your order taking department.

When it comes to experience, Inbound Call Center Philippines has been helping the SMEs for more than a decade using their systematic ways to persuade customers towards purchasing their product. We have several software that will make the order taking experience easier for your customers. It will guarantee you a higher closure rate.

Besides the quality of our service, we also have certification from different regulatory organizations as a proof of our hard work and tremendous effort towards excellence. We always make sure that you and your customers' data is safe inside our facility. Our security protocols protect your information against data breach and phishing.

Partner with the #1 SME-focused Inbound Sales Services provider in the Philippines today!

Our approach to inbound sales services

Optimize your inbound sales strategy by providing an option for your customer to call and place their order with your agents.

We can always guarantee a flexible pricing option for your business. However, this is just one of our many excellent qualities as an inbound marketing and sales provider. We also have experienced sales agents that will assist your potential clients in ordering your product or service. Here's how we do it:

  • we create an inbound sales team by hiring people with background in order taking process.
  • we study your business demographics and create an effective inbound marketing strategy.
  • we train your sales team and provide a quality assurance team to monitor the progress of our people.

You can assure a 100% positive result as soon as you outsource your inbound sales service with us. Our 10+ years in the inbound call center industry is a testament how satisfied our client is about our service.

24 7 Inbound Sales Service

Hire a team that is available to assist your customer in placing their order even after-business hours. It will increase revenue for your business and make the sales process more convenient for your potential client.

Multi-channel Inbound Sales Service

Connect with your prospect customers across several platforms. Hire people that will handle different channels for your business like social media and email.

Efficient Inbound Methodology

Our team is well-trained to deal with your customers to close any business transaction. We will help you increase your closure rate by optimizing your inbound sales strategy.

Multi-language Sales Agents

One part of our sales technique is to integrate an agent who is fluent in other languages aside from English. We can definitely discuss business and close sales to your non-English speaking prospects. It will help you get the business expansion faster than you expected.

Cross Sell Inbound Service

Some prospects just want to do comparisons between several companies' products. Our team can definitely highlight your product or service to prospective clients. We have a brand awareness training to familiarize our agents with your product and use it to persuade customers to go to your business.

Don't stop now! Contact us and experience how we can convince you to outsource like we convince your customers to purchase your product.

When you send us a message, our Business Developers will provide you the ways on how to achieve the outcomes you want. We can create the KPIs to easily monitor the development of your business. Let's talk about how many agents you want and what software to use. Once done, then we'll calculate the total cost for the service.

Our current benchmark for inbound calling services

Highly Trained Inbound Sales Agents

We have several training sessions to enhance the skills of our sales team. Our protocol is to make the agents knowledgeable about your brand before going in live. This basic knowledge is a critical factor on how to close any business transaction.

Reliable Sales Marketing Strategy

We have people who will guide you in improving your sales strategy. This is perfect especially for SMEs who are just starting to build their identity to their target customers.

Effective Inbound Sales Script

We always have a personalized script ready for our Business Partners. This script will help our agents to close more sales and answer basic questions about your product. In order to create an effective script, we will study how your product works and also the values of your company.

Flexible Service Pricing

We understand that SMEs don't need extravagant sales teams for their operations. That is why we will set the number of people you need based on the call volume. NO MINIMUM REQUIRED.

Our Core Markets


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What is Inbound Sales Services?\

BAn inbound sales service involves answering incoming calls from customers who want to place their order. It includes cross selling, upselling, inbound lead generation, and other inquiries about your product or service. The purpose of inbound sales service is to provide an option to your customer to place the order after inquiring about your company. There is a higher chance to close a business transaction in inbound sales service as the customer proactively contacts your company.

One important attribute of a great BPO inbound sales provider is having to work with different industries. It shows the ability of the third-party service provider to sell anything given to them. Of course the security of your data is also an important factor to consider. You must look for a company that has several certifications from several regulatory bodies like ISO, HIPAA, and GDPR.

How Much Do Inbound Sales Services Cost?

Just like any other outsourcing service, there is no definite cost for this service. You need to consider several elements to get the actual price for inbound sales service. The most important thing to consider is the number of people you want to be in your sales team. It will greatly affect the productivity and profitability of your business. The higher the number of agents, the higher the final cost for the service. Other things to consider are availability of the service, software you will use, and time-span of the service.

How to Hire an Inbound Sales Team?

There are several ways to get yourself an inbound sales team. One is through hiring freelance agents. The problem with freelancers is that there is no accountability to their work. They can leave you anytime especially if they are working offshore. The best way to hire an inbound sales team is through a BPO contact center. You can sign a contract and they are legally responsible to provide you the service that you need in a given amount of time.

Where Can I Hire an Inbound Sales Team?

Asia is the best outsourcing destination for any company. It provides affordable and high-quality service for the call center industry. If you want to outsource your inbound sales team then you should go to the Philippines. They have the perfect agents to handle the order taking department. All of their people are friendly when speaking to the customer which leads to convincing them in placing the order.

Launch Your Inbound Sales Services with Us

Want to get a higher closure rate? Planning to save more budget without compromising the quality of your sales team? Our people can definitely provide your top notch order taking service without spending a lot of money. We guarantee a fast turnaround time and better profitability for your business.

1. Let's talk objectively about your targets and KPIs

We can always discuss what goal you want to achieve in outsourcing your sales team. Whether higher closure rate, better service quality, or more profit, our agents can make it happen! We will give you the best assistance based on the given budget and timeframe.

2. Tell us the ideal sales team you have in mind.

We trust your intuition when it comes to hiring the best team for your inbound sales team. We will hire people in accordance with the criteria that you give to us. Let's work together in getting the best agents available for your company.

3. After we helped scale your business, let's explore further.

Outsourcing your sales team is equal to more profit in the future. You can use this profit to improve your product or service. Once we achieve the KPIs that you set. We can also assist you with your business expansion.


InboundCall Center Philippines has been assisting SMEs for more than a decade now. We provide quality customer care support for your clients wherever and whenever they may need you.

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Contact us today and experience how InboundCall Center Philippines can help you with your needs. Same thing we'll be doing for your clients once we set-up your call center service.

    Frequently Asked Questions

    What is inbound sales approach?

    Inbound sales is a sales methodology that accommodates customers needs and interests towards the product. Inbound sales people carefully nourish their prospect to guide them in placing their order to your company. They have to patiently assist the customers and not aggressively push them into buying the product as it will end up a missed opportunity.

    This service is very effective especially in the eCommerce industry. Customers would like to call the business to inquire about a product. They want to know the color, design, or stock available before placing the order. Sometimes, agents can also persuade them to directly place the order to them to guarantee a sale immediately.

    What are the phases of an inbound sales strategy?

    When a customer calls to inquire about a product, there are 4 phases that an agent should do to successfully close the business transaction.

    First, the agent must identify the needs of the customer. This will help them to interact with the prospects and to introduce the product properly. Once you already know the customers' needs you have to connect with them. Usually, agents can tap into the emotional needs of the clients as it is the most effective way to persuade them into buying your product. They can relate to customers and explain how they feel the exact thing they're feeling.

    Once you connect with the customer then that's the time to introduce the product. You have to explore all the possibilities that your product can help them. It is a great way to build up the importance of your service in the customers' life. Then you can advise them on what to do with the information they gathered. You can either persuade them into buying your product or give some hints that your service is life-changing. Eventually, they will realize they ""need"" to purchase what you're selling.

    What are the reasons to outsource your inbound sales team?

    1. You can no longer accommodate all the incoming sales calls.
    2. Wants to cut the budget for your manpower.
    3. Looking for better opportunities to improve your company.
    4. Planning to expand your business operations.
    5. Need to create a better order taking experience for your prospect customers.

    Which Company Should I Outsource My Inbound Sales Services?

    Inbound Call Center Philippines is the best option if you want to outsource your inbound sales services. We have more than a decade experience assisting our business partners in their incoming call needs. We always made an effort to improve our service to further develop our relationship with our business partners. We are an ISO Certified Company along with other certificates of excellence from other regulatory bodies. Contact us today and get a free consultation for your inbound sales service.

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    888 619 9640

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