Inbound Sales Services
We are the #1 Inbound Sales Services Provider for SMEs. We provide convincing pitches to your clients that will lead them to purchase your product or service.
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Why Do You Need an Inbound Sales Service?
Outsourcing your inbound sales services provides more options to your clients on how to place their orders. Unlike in an Cold Calling Service, an Inbound Sales Service is where customers proactively express their interest about a product or service. That said, there is a higher chance that your call center agents can close a sale in an inbound sales call rather than an outbound one.
At present, customers can just as easily research basic information about a product or service. In an Inbound Sales Service, sales representatives act as consultants who prioritize the customers’ wants, needs, goals, and challenges as they guide them through the sales journey.
There are a lot of things to consider when you want to outsource your inbound sales service. But the most important thing to look for is the experience of the BPO contact center when it comes to partnering up with different industries. It shows that the call center company knows how to sell different products from various industries. Thus, making them capable of representing your order taking department.
When it comes to experience, Inbound Call Center Philippines has been helping the SMEs for more than a decade using their systematic ways to persuade customers towards purchasing their product. We have several software that will make the order taking experience easier for your customers. It will guarantee you a higher closure rate.
Besides the quality of our service, we also have certification from different regulatory organizations as a proof of our hard work and tremendous effort towards excellence. We always make sure that you and your customers' data is safe inside our facility. Our security protocols protect your information against data breach and phishing.
Partner with the #1 SME-focused Inbound Sales Services provider in the Philippines today!
Don't stop now! Contact us and experience how we can convince you to outsource like we convince your customers to purchase your product.
When you send us a message, our Business Developers will provide you the ways on how to achieve the outcomes you want. We can create the KPIs to easily monitor the development of your business. Let's talk about how many agents you want and what software to use. Once done, then we'll calculate the total cost for the service.
Our current benchmark for inbound calling services
Average Customer Satisfaction Rating
*for consumer goods account compared to industry average of 76.5%
Flexible Pricing Models Transaction-based models, Hourly rates, & Shared Services
*we offer flexible quotation based on requirements and free trial guarantee
99.9% Inbound Call Center Operation Uptime
*we can accommodate all calls coming from all geographical regions
Highly Trained Inbound Sales Agents
We have several training sessions to enhance the skills of our sales team. Our protocol is to make the agents knowledgeable about your brand before going in live. This basic knowledge is a critical factor on how to close any business transaction.
Reliable Sales Marketing Strategy
We have people who will guide you in improving your sales strategy. This is perfect especially for SMEs who are just starting to build their identity to their target customers.
Effective Inbound Sales Script
We always have a personalized script ready for our Business Partners. This script will help our agents to close more sales and answer basic questions about your product. In order to create an effective script, we will study how your product works and also the values of your company.
Flexible Service Pricing
We understand that SMEs don't need extravagant sales teams for their operations. That is why we will set the number of people you need based on the call volume. NO MINIMUM REQUIRED.
Our Core Markets
United States
Australia
Europe
Asia
What is Inbound Sales Services?\
BAn inbound sales service involves answering incoming calls from customers who want to place their order. It includes cross selling, upselling, inbound lead generation, and other inquiries about your product or service. The purpose of inbound sales service is to provide an option to your customer to place the order after inquiring about your company. There is a higher chance to close a business transaction in inbound sales service as the customer proactively contacts your company.
One important attribute of a great BPO inbound sales provider is having to work with different industries. It shows the ability of the third-party service provider to sell anything given to them. Of course the security of your data is also an important factor to consider. You must look for a company that has several certifications from several regulatory bodies like ISO, HIPAA, and GDPR.
How Much Do Inbound Sales Services Cost?
Just like any other outsourcing service, there is no definite cost for this service. You need to consider several elements to get the actual price for inbound sales service. The most important thing to consider is the number of people you want to be in your sales team. It will greatly affect the productivity and profitability of your business. The higher the number of agents, the higher the final cost for the service. Other things to consider are availability of the service, software you will use, and time-span of the service.
How to Hire an Inbound Sales Team?
There are several ways to get yourself an inbound sales team. One is through hiring freelance agents. The problem with freelancers is that there is no accountability to their work. They can leave you anytime especially if they are working offshore. The best way to hire an inbound sales team is through a BPO contact center. You can sign a contract and they are legally responsible to provide you the service that you need in a given amount of time.
Where Can I Hire an Inbound Sales Team?
Asia is the best outsourcing destination for any company. It provides affordable and high-quality service for the call center industry. If you want to outsource your inbound sales team then you should go to the Philippines. They have the perfect agents to handle the order taking department. All of their people are friendly when speaking to the customer which leads to convincing them in placing the order.
Launch Your Inbound Sales Services with Us
Want to get a higher closure rate? Planning to save more budget without compromising the quality of your sales team? Our people can definitely provide your top notch order taking service without spending a lot of money. We guarantee a fast turnaround time and better profitability for your business.
1. Let's talk objectively about your targets and KPIs
We can always discuss what goal you want to achieve in outsourcing your sales team. Whether higher closure rate, better service quality, or more profit, our agents can make it happen! We will give you the best assistance based on the given budget and timeframe.
2. Tell us the ideal sales team you have in mind.
We trust your intuition when it comes to hiring the best team for your inbound sales team. We will hire people in accordance with the criteria that you give to us. Let's work together in getting the best agents available for your company.
3. After we helped scale your business, let's explore further.
Outsourcing your sales team is equal to more profit in the future. You can use this profit to improve your product or service. Once we achieve the KPIs that you set. We can also assist you with your business expansion.
