QUALITY INBOUND CALL CENTER OUTSOURCING PROVIDER IN THE PHILIPPINES WITH 100+ SME PARTNERS WORLDWIDE

Inbound Call Center Philippines has been assisting SMEs for more than a decade now. We provide quality customer care support for your clients wherever and whenever they may need you.

 

SME-Focused Business Model

We are literally in the growth market. Our services focuses on helping SMEs expand and improve their bpo and call center operations. We're here for the long and fruitful haul.

Top-Notch Talents

We screen and hire talents to work on your projects using 2 equally-important factors: the skill to do and the character to do it well.

KPI Setting & Benchmarking

We love progress and to track it, we help maintain KPIs. But mostly, we help business owners SET them properly for growth and scalability.

Flexibe Pricing Options

We have both dedicated employee pricing and shared services available to help with your campaigns. You can scale with us without investing the heavens. Yet.

OUR ACCREDITATIONS AND PROOF OF EXCELLENCE

ISO
GDPR Logo
Services Disabled Veteran Owned Small Business
Supplier Clearing House Logo
PCI compliant
trustwave
HIPAA Logo

Inbound Call Center Philippines by the Numbers

10

Years

80%

Clients
based in the United States

18.5%

Lower
Attrition Rate

 

 

Inbound Call Center Services?

Maintain or Increase your Customer Satisfaction Rating up to our current 95.63% average benchmark for consumer goods. Get price per call or packaged options depending on your need and size of business. We're here to make it work and give 24 7 results that convert.

 

Shared Team Services

Create a team that could work on all of your call center needs from customer service to sales assistance.

Blended Call Center

Aside from inbound call center, our people are also skilled when it comes to outbound calling which will make things easier in solving customers' concerns.

Interactive Voice Response (IVR) Services

Expedite the solutions for your customer and lessen the holding time to increase your customer satisfaction score.

Inquiry Handling Service

Hire emphatic and patient customer service team to handle your customers inquiry.

Inbound Sales Services

Increase the closing rate of your business with the help of our expert inbound sales agents.

After-hours Call Center Services

Get the best 24 7 virtual assistants available to handle your customers' call during after business hours.

 

Inbound Call Center Services?

Maintain or Increase your Customer Satisfaction Rating up to our current 95.63% average benchmark for consumer goods. Get price per call or packaged options depending on your need and size of business. We're here to make it work and give 24 7 results that convert.

Shared Team Services

Create a team that could work on all of your call center needs from customer service to sales assistance.

Blended Call Center

Aside from inbound call center, our people are also skilled when it comes to outbound calling which will make things easier in solving customers' concerns.

Interactive Voice Response (IVR) Services

Expedite the solutions for your customer and lessen the holding time to increase your customer satisfaction score.

Inquiry Handling Service

Hire emphatic and patient customer service team to handle your customers inquiry.

Inbound Sales Services

Increase the closing rate of your business with the help of our expert inbound sales agents.

After-hours Call Center Services

Get the best 24 7 virtual assistants available to handle your customers' call during after business hours.

GIVE US A CALL

Contact us today and experience how InboundCall Center Philippines can help you with your needs. Same thing we'll be doing for your clients once we set-up your call center service.

    Inbound Call Center Philippines Blog

    Know more about the Inbound Call Center industry in the Philippines. Check our blogs below.

    October 8, 2024

    The Benefits of BPO: Why Outsourcing is Crucial for Today’s Businesses

    Many companies today are looking for ways to reduce costs and improve their efficiency. One popular solution is Business Process Outsourcing (BPO). In simple terms, […]
    Do you like it?
    Read more
    October 8, 2024

    How BPO is Shaping the Future of E-commerce Operations

    The e-commerce industry is growing at a rapid pace, with global sales expected to reach $7.4 trillion by 2025, according to Statista. As more consumers […]
    Do you like it?
    Read more
    October 8, 2024

    The Importance of Outsourcing for E-commerce Growth: Enhancing Efficiency and Customer Experience

    As the e-commerce industry continues to expand, online businesses are under more pressure to deliver top-tier services to their customers while managing day-to-day operations efficiently. […]
    Do you like it?
    Read more

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